CDNetworks, an APAC-leading networks to deliver edge as a service, has recently been honored with the Frost & Sullivan’s Asia-Pacific Web Application Firewall (WAF) Industry Excellence in Best Practices Customer Value Leadership Award for 2023. This accolade further solidifies CDNetworks’ position as a distinguished provider of cutting-edge security solutions.
In this blog post, we explore the remarkable stories behind CDNetworks’ industry recognition, highlighting two key factors that set CDNetworks apart from the pack: continuing enhancements in product development and dedicated service rooted in industry knowledge.
Continuing Enhancements in Product Development
Let’s start our discussion by examining the development of the product itself. CDNetworks’ Web Application Firewall is equipped with over 1,000 built-in WAF rules that help customers defend against OWASP Top 10 attacks. What really contributes to the product’s wide acceptance by CDNetworks’ customers are the following key improvements:
AI-Powered Intelligent Analysis
CDNetworks harnesses the power of artificial intelligence to ensure smooth business operations and increase operational efficiencies by analyzing false positive requests and automatically generating exception recommendations. Helping the WAF significantly reduce alerts about false positives enables enterprise users to set their domains to automatic blocking mode and proceed with business operations without being distracted or concerned by unnecessary notifications about false positives. Statistics show that all domains that use the CDNetworks’ WAF solutions also enable monitoring functions, with over 90% of these domains enabling blocking mode. This indicates that businesses have overwhelming confidence in CDNetworks’ WAF ability to differentiate legitimate threats from false positives.
Seamless Integration with Web Application and API Protection
Given today’s ever-changing network environments, increasing numbers of enterprise users have expressed their preference of using single application security platforms to combat web-based cyber threats. In response, CDNetworks continues to expand its cloud security protection capabilities based on the web application. In addition to our anti-DDoS solution Flood Shield and bot management solution Bot Shield, which were discussed in previous blogs, CDNetworks also released API Shield in 2022. API Shield complements web application protection and serves as additional protection that allows customers to enhance their security posture. This strategy allows businesses to gradually establish their own Web Application and API Protection (WAAP) capabilities based on their specific needs while working in concert with the existing protection offered by WAF.
Infrastructure Network that Meets Compliance Requirements
For many customers, compliance with relevant regional data security regulations is a mandatory prerequisite for conducting business. With over 2,800 points of presence (PoPs) in over 70 countries, CDNetworks addresses these requirements by allowing our WAF network architecture to actively optimize resources on the corresponding local PoP. This approach allows organizations to meet even the most stringent requirements for local data compliance. This architecture ensures that organizations’ applications can both comply with regulatory requirements and benefit from the protection provided by CDNetworks’ WAF.
Simplified Portal Management
As organizations increasingly rely on the overall protection capabilities of the CDNetworks platform, we continue to optimize the self-service capabilities of our all-in-one portal. For example, the addition of standardized rule template improvements and refined access permission and rate limiting configuration features has significantly improved the self-service nature of the platform. CDNetworks’ portal interface is now even more friendly, intuitive, and aligned with user expectations of how it should work. These enhancements make it even easier for organizations to assess their security posture through a variety of analytics. With these optimizations, our platform makes it easy for businesses to make informed decisions and maximize their security posture without forcing them to go into problem-solving mode and work out what the next step is when using the portal.
Continuous Investment
CDNetworks has set up more than 10 Research and Development centers worldwide and continues to invest heavily in cloud security. In 2021, CDNetworks announced plans to invest $68 million in cloud security and edge computing-related technology development in collaboration with its parent company. In the year following this investment, CDNetworks introduced API Shield as a solution that can be used with WAF and other WAAP services.
“Frost & Sullivan commends CDNetworks’ continuous commitment to technological innovations and customer-focused strategy in developing its solutions. The introduction of WAAP solutions showcases its dedication to addressing customers’ growing demands for consolidated application security solutions that offer enhanced protection against evolving web based threats.” – Vivien Pua Senior Industry Analyst
Another area that distinguishes CDNetworks from the competition is our dedicated service based on deep industry knowledge. With over 20 years of CDN industry experience, CDNetworks has a rich experience when it comes to offering services to customers across different industries. Providing localized, customized, professional, and value-added services to organizations is one of the pinnacles of our success.
Dedicated Service Based on Industry Knowledge
Localized Service
With local offices established in 14 regions worldwide, CDNetworks is uniquely positioned to provide localized support to customers in different regions across the globe. We pride ourselves on having a deep understanding of a local market’s culture, language, customs, and regulations, which empowers us to deliver high-quality localized services and support. In most cases, we can meet the needs of customers in different regions and provide immediate localized support within 24 hours. CDNetworks offers efficient services to help customers identify and resolve issues in the fastest possible time, with the accompanying side benefits of meeting their expectations and winning their satisfaction.
Instant Communication and Dedicated Service
Unlike other cloud security vendors that provide only basic communication, CDNetworks offers a wealth of choices for communicating with customers. These include instant messaging, email, phone calls, and dedicated group services. With these options, organizations can address emergencies effectively and promptly resolve issues in real-time.
Customized Solution
Possessing a deep understanding of a customer’s business allows the CDNetworks’ security expert team to offer rule optimization suggestions that are tailored to the customer’s unique requirements. CDNetworks also has the ability to develop customized features for customers, further aligning protection with the daily operations of the business.
24/7 Real-time Monitoring
CDNetworks monitors customer businesses for current and new cyberthreats, including 0-day vulnerabilities, to defend against cybersecurity criminals seeking to exploit vulnerabilities in order to gain access to networks, data, and confidential information. Once a threat is discovered, CDNetworks provides a rapid response with the appropriate corrective action that addresses the threat without affecting business operations, minimizing downtime and ensuring uninterrupted service.
Value-Added Service
In addition to the services described above, CDNetworks provides value-added services such as Managed Security Services (MSS) and Professional Reporting Service (PRS). With these value-added services, organizations can gain real-time awareness of their security situation and quickly obtain security-related data, technical support, and professional advice to build truly effective and comprehensive protection for their business.
Flexible Pricing Model
CDNetworks actively utilizes its advantage as a CDN provider to offer flexible pricing models, such as cost-effective fees based on bandwidth, number of requests, and traffic. This adaptable model allows customers to obtain the exact solutions for their business requirements without paying for services they do not need.
“CDNetworks has demonstrated a strong track record of supporting diverse customers in the region in the face of the expanded application attack surface and the evolving sophistication of web-based attacks. This has allowed it to secure growing web usage without compromising customer security in various sectors, including eCommerce, retail, manufacturing, financial institutions, transportation, and education.” – Vivien Pua Senior Industry Analyst
One important factor that has not been mentioned is CDNetworks’ top-notch CDN Performance in the Asia-Pacific region. We know that when a vendor touts “unparalleled service and support,” it has to mean something. The industry is competitive, and it’s not good enough to offer vague platitudes and the same promises everyone else is making. For this reason, CDNetworks’ has consistently performed outstandingly in the Asia-Pacific region, a benchmark that is gaining industry recognition. For example, according to Perfops data monitoring, CDNetworks’ CDN Performance consistently ranks first in the Asia region. This achievement is one of the key factors why increasing numbers of customers are turning to CDNetworks to handle their cybersecurity requirements.
Riding the waves of customer success stories, CDNetworks will continue to build and improve the capabilities in our Web Application and API Protection solutions, providing customers with additional comprehensive protection capabilities while ensuring that organizations remain prepared for the unexpected.
Download the full assessment by Frost & Sullivan and contact us today.
